AmigoSlots Terms and Conditions

Welcome to AmigoSlots Casino. These terms and conditions govern your use of our website and services. By registering an account, you confirm that you have read, understood, and agree to be bound by these terms. At AmigoSlots, we reserve the right to amend these terms at any time, and continued use of our platform constitutes acceptance of any changes.

Operator and Licensing Information

Our casino is owned and operated by Jumpman Gaming Limited, registered at La Corvee House, La Corvee, Alderney, Channel Islands, GY9 3TQ. We are licensed and regulated by the UK Gambling Commission (account number 39175) for customers in Great Britain, and by the Alderney Gambling Control Commission for customers outside Great Britain. Here at AmigoSlots, we are committed to operating responsibly and transparently in accordance with all applicable regulations.

Eligibility and Account Registration

To create an account with us, you must be at least 18 years old and a legal resident of a jurisdiction where online gambling is permitted. Our AmigoSlots platform targets players in the United Kingdom, and we do not accept registrations from restricted territories, including but not limited to the United States, Australia, Spain, France, and several other listed countries. We at AmigoSlots verify identity and age through documentation checks before allowing withdrawals.

• You must provide accurate and truthful registration information
• You may only hold one active account with us
• We reserve the right to suspend accounts that violate our eligibility criteria
• You agree that we may request identity verification documents at any time

Deposits and Withdrawals

Our AmigoSlots platform accepts deposits in GBP only, with a minimum deposit of £10. Accepted deposit methods include Visa Debit, Mastercard Debit, Maestro, Paysafecard, Pay by Mobile (subject to a £2.50 transaction fee), PayPal, Neteller, and Skrill. Withdrawals require a minimum of £10 and can be made via Visa Debit, Mastercard Debit, Maestro, or PayPal. Please note that withdrawals cannot be sent to Pay by Mobile, and we allow up to three payment cards per account.

At AmigoSlots Casino, there is no maximum withdrawal limit — your full Real Money balance can be withdrawn in a single transaction. We keep withdrawals pending while your ID documents are reviewed; once verification is complete, we process your request within 24 hours. If documents are rejected, the withdrawal amount returns to your balance within 48 hours. Following the pending period, cashouts typically take 1-5 working days to reach your bank account.

Welcome Bonus and Promotional Terms

Our welcome bonus offers a 50% Matchup Bonus up to £100 on your first deposit. This offer applies only to new players making a first-ever deposit of at least £10. We credit the bonus as Bonus Funds, with wagering requirements of 10x the bonus amount; only wagers made using Bonus Funds count toward this requirement. We at AmigoSlots apply a maximum conversion rule: the lowest of your remaining bonus balance, lifetime deposits, or £250.

• We always use Real Money before Bonus Funds when processing wagers
• Withdrawing before wagering is complete cancels the bonus and removes restricted winnings
• Eligible games include Big Bass Splash, Gates of Olympus, Starburst, and Gonzo's Quest
• Blackjack, roulette, bingo, table games, live casino, and progressive jackpots are excluded from bonus wagering
• We remove unused Bonus Funds after 3 consecutive days of account inactivity

We also offer a Card Registration Offer, providing no-deposit free spins once a valid debit card is added via Add a Card, with a maximum conversion of £50 if no deposit has been made. Our Daily Wheel, Weekly Cashback, and seasonal promotions such as the Pragmatic Play Drops & Wins tournaments are subject to their own specific terms, which we publish within the relevant promotional pages.

Games and Fair Play

Our AmigoSlots library features over 500 slots, 20+ live games, and a wide range of jackpot titles from providers including NetEnt, Pragmatic Play, Red Tiger, Eyecon, Blueprint Gaming, Barcrest, and Games Global. We offer slots, Megaways, Slingo, Bingo, live casino, table games, blackjack, roulette, and promotional games such as Mega Reel and Loot Chest. All games on our platform use certified random number generators to ensure fair outcomes for every player.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraudulent activity, breach of these terms, or any attempt to exploit bonus offers through abusive practices. You agree that we may withhold winnings obtained through prohibited methods, including the use of multiple accounts or bots. If we close your account due to a violation, any remaining Bonus Funds and related winnings may be forfeited.

Responsible Gambling

At AmigoSlots, we are committed to promoting responsible gambling among our players. We provide tools such as deposit limits, time-outs, and self-exclusion options to help you manage your play. If you feel that your gambling has become a problem, we encourage you to reach out to our support team or external organizations for assistance.

Customer Support

Our support team is available via LiveChat between 6:00 and 21:00 (BST), seven days a week. You may also contact us by email at support@jumpmangaming.com, with complaints directed to complaints@jumpmangaming.com. We aim to respond to all emails within two business days. Our AmigoSlots support team is dedicated to resolving any issues related to your account, deposits, or withdrawals promptly.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to our platform. To the fullest extent permitted by law, we exclude liability for any indirect or consequential losses arising from your use of our services. You acknowledge that gambling involves financial risk, and we encourage you to play only with funds you can afford to lose.

Governing Law

These terms and conditions are governed by the laws applicable to our licensing jurisdictions. Any disputes arising from your use of our AmigoSlots platform will be resolved in accordance with the regulations of the UK Gambling Commission or the Alderney Gambling Control Commission, depending on your location. By using our services, you accept that these terms form a binding legal agreement between you and us.

Changes to These Terms

We may update these terms and conditions periodically to reflect changes in our services, regulatory requirements, or business practices. We recommend reviewing this page regularly to stay informed of any updates. Continued use of our AmigoSlots platform after changes are published constitutes your acceptance of the revised terms.